At eBook Junction, we sell digital products (eBooks) that are delivered instantly via download links. As per industry standards, we follow a strict no refund and no return policy for digital content.
1. No Refunds:
Once an eBook has been purchased and delivered (via download link or email), no refund will be issued.
Digital products are non-returnable and non-exchangeable.
2. Exceptions:
Refunds will only be considered under the following exceptional cases:
You were charged twice for the same order.
The eBook file is completely unreadable or corrupted, and we are unable to provide a working version within 48 hours.
The download link was never sent and we failed to deliver the product after multiple verified attempts.
3. Refund Process:
If you qualify for a refund, please contact us within 3 days of purchase at 📧 support@ebookjunction.in
Mention your Order ID, Email ID, and a brief explanation of the issue.
If approved, your refund will be processed within 5–7 business days via the original payment method.
4. No Return Policy:
Since our products are intangible digital goods, there is no return required.